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WE ARE EXPERIENCING TECHNICAL DIFFICULTIES WITH OUR PHONES, WE APOLOGISE FOR ANY INCONVENIENCE CAUSED, WE HAVE AN ENGINEER WORKING ON IT TO TRY AND RESOLVE THE ISSUE

Practice Policies

Complaints Policy

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

Duty of Candour Policy



 
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