Coronavirus (COVID-19) 

Please seek information and guidance by visiting NHS 111 online

Calling NHS 111 should only happen should you not be able to use the online advice

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

You will need to self-isolate if you have any of the following:

  • you have a new continuous cough – this means you’ve started coughing repeatedly

  • you have a high temperature – you feel hot to touch on your chest or back

  • you've been in close contact with someone with a confirmed diagnosis of coronavirus

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Do not go to a GP surgery, pharmacy or hospital. Stay indoors and avoid close contact with other people. Call 111 if you need to speak to someone.

Further information and details of how to self-isolate are available on


Local NHS Services



In addition to the doctors “Out of Hours” service there are  a number of other NHS support facilities available in the  area.

 These can be summarised as follows:

Accident and Emergency
If you suffer a serious injury or become very ill, a 999 ambulance should be called. The local hospitals with Accident and Emergency Departments are:

  • Wexham Park Hospital, Slough - 01753 633000
  • Hillingdon Hospital 01895-238282
  • High Wycombe Hospital, High Wycombe –
  • 01494 526161

NHS 111

If you are at home and would like advice you can call NHS 111. This is a free telephone service offering confidential healthcare advice and  information 24 hours a day.

NHS Walk-In Centres

The NHS Walk-In Centre at Upton Hospital, Albert Street,

Slough is open every day for advice and information and

for treatment of minor injuries(such as strains and

sprains) and illnesses (such as coughs, colds and flu-like

symptoms). No appointment is needed. Opening hours:

Monday to Friday 7am-8pm Saturday,

Sunday and Bank Holidays 9am-5pm

Telephone number: 01753 635505 

Minor Injuries Unit

Heatherwood Hospital, London Road, Ascot
The Minor Injuries Unit at Heatherwood Hospital is now  open from 8am to 10pm everyday. The Unit they can be contacted for advice and guidance during opening hours

on: 01344 620246

Mount Vernon Hospital, Rickmansworth Road, Northwood
The Minor Injuries Unit at Heatherwood Hospital is now  open from 9amto 8pm everyday. The Unit they can be contacted for advice and guidance during opening hours

on: 01923 844201 

Both units are staffed by highly trained Emergency Nurse Practitioners who can treat or advise on the following:

  • Bites, stings and allergic reactions
  • Injuries to hands and feet
  • Cuts and bruises
  • Dislocated fingers and toes
  • Eye problems
  • Foreign bodies in the soft tissue
  • Fractures - arms and legs
  • Minor burns
  • Minor head injuries
  • Nose bleeds
  • Soft tissue sports injuries
  • Strains and sprains

Some injuries or conditions may require referral to other services. X-ray services. The Minor Injuries Unit is able to offer a limited x-ray service as follows: clavicle, shoulder, upper arm, elbow, forearm wrist, hand, fingers toes and lower legs.

Children under four/five.
The Minor Injuries Units are able to see and treat children under five. But unable to provide antibiotics for them. The unit at Heatherwood cannot provide an x-ray service for children under five years of age. The unit at Mount Vernon cannot provide an x-ray service for children under four years of age.  

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website